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Digital Marketing

Paid Media

Summer 2026 Deposit Campaign

$5M+ in GIC deposits

Led a multi-channel deposit campaign combining Meta, radio, and YouTube ads on a $3,000 budget. Meta delivered 600K impressions at 8 frequency, a $5.70 CPM, and 0.85% CTR, driving 3,000+ leads.

Arrive & Thrive Campaign

500 new accounts

Co-managed a newcomer acquisition campaign across Google Performance Max and Meta Ads on an $8,000 budget, delivering nearly 1 million impressions at a 2.15% CTR (vs. 1.80% benchmark) and a $7 CPM, which sat 65% below the $20 industry average, in the first six months.

December 2025 Deposit Campaign

$4M+ in deposits

Led a Meta and radio deposit campaign on a $1,000 budget. Meta delivered 400K impressions at 5 frequency, a $2.30 CPM, and 0.95% CTR, driving 4,000 leads.

Honorable Mentions

Investment Products Awareness $210 budget · 75K impressions · 391 leads · $2.80 CPM · 1.25% CTR · 3.4 frequency
Brand Awareness Boost $130 budget · 30K impressions · 110 leads · 3.25% CTR · 1.9 frequency
Social Media Contest $24 budget · 2.8K impressions · 24 leads · $8 CPM · 0.85% CTR · 1.6 frequency

Social Media

Facebook

Most followed & most engaged CU page in New Brunswick
4.1MViews
500.6KUnique viewers reached
26.8KContent interactions
17.4KLink clicks to owned properties
63.6KProfile visits
590New follows

Instagram

Most engaged CU page in Atlantic Canada
485.6KViews
97.6KAccounts reached
4.2KInteractions
3.7KProfile visits
261Link clicks
125New follows

LinkedIn

Most engaged & 2nd fastest-growing CU page in Atlantic Canada
220KImpressions
8.1KContent interactions
3.1KPage views
900+Followers
203Comments
23Reposts

Website & Search

Led a phased website refresh centred on UX/UI and content optimization, with measurable lift in traffic, discoverability, and on-page engagement, plus a self-serve utility that took real pressure off the call centre.

Traffic & Audience — Year over Year

116KActive users▲ 6.7%
100KNew users▲ 6.1%
55KDirect traffic▲ 14.5%
38KGoogle organic traffic▲ 11.1%

Impact of the Refresh

Engagement on refreshed product pages

+34% engagement time

A 34% increase in active engagement time on refreshed product pages, including the rates, investment, and mortgage pages, directly following UX/UI and content changes.

Deeper on-page interaction

+20% events

A 20% increase in event count and a 2% lift in active users on the refreshed pages, evidencing that the redesign drove deeper interaction.

Self-serve service status page

−15% status calls

Built a self-serve service status page now serving 1,000+ monthly active users since its March 2026 launch, letting members check service availability without calling in, and cutting service-status call volume by 15% for the call-centre team.

Email Marketing

19 campaigns across product launches, member notices & updates

35% avg open rate

Led 19 email campaigns spanning promotional product launches, legally required member notices, and general member updates, sustaining a 35% average open rate against the 25% industry benchmark, alongside a 4% average click-through rate.